Air source heat pumps
A warmer home. A smarter way to heat it.
Bring efficient, low-carbon heating to your home. We’ll design your heat pump around your property, help you understand available funding and take care of the installation.
A tailored proposal. Clear advice on your next step.
- MCS certified
- Expert installation
- Support after installation
Award-winning expertise.From choosing your system to installation and aftercare.
Comfort, designed around you
A heating system sized for your rooms, hot water and daily routine.
Make heat go further
Use electricity to move heat from outdoor air into your home.
Support with the switch
Understand your options, installation work and grant eligibility.
The warmth is already there
Heat from the air.
Comfort in your home.
An air source heat pump takes heat from the outside air and raises its temperature using electricity. An air-to-water system then delivers that warmth through your radiators or underfloor heating and heats water for your taps.
It works best as a complete system: the right heat pump, suitable radiators, well-set controls and a design that reflects your home’s heat loss.
Could a heat pump suit my home? →Collect heat outdoors
The outdoor unit absorbs energy from the air, including in cold weather.
Raise the temperature
A refrigerant circuit and compressor turn that energy into useful heat.
Warm your rooms and water
The system supplies your heating circuit and a suitable hot water cylinder.
Boiler Upgrade Scheme
A helping hand
with the upfront cost.
Grants are available for eligible installations in England and Wales. We’ll check your circumstances, explain the funding available and apply on your behalf.
Your proposal will show the installation cost and any confirmed grant deduction clearly, so you know what remains to pay.
What could you receive?
Standard grant
Towards an eligible air-to-water heat pump installation.
Eligible oil & LPG homes
For properties with no mains gas connection replacing oil or LPG heating, until March 2027.
Subject to scheme eligibility and approval. The higher grant is not available to every property.
Read the current GOV.UK guidance ↗Start with your home
A good fit starts
with the right questions.
You don’t need to have everything worked out. Our survey helps establish what your home needs and what changes, if any, are required.
Select a topic to see what we’ll look at.
Tell us about your home →Your home’s heat demand
Room sizes, insulation and heat loss help determine the correct system capacity. Bigger is not automatically better.
Your radiators and pipework
We check whether your existing heating can deliver comfortable room temperatures with the proposed heat pump, and identify any upgrades.
Space outside and inside
We assess the outdoor unit’s location, airflow, access and noise, plus space for your hot water cylinder and other equipment.
Your hot water and daily routine
Your household’s hot water needs, heating patterns and controls all shape the design and how the system is set up.
Equipment with a purpose
The right heat pump.
The right system around it.
We’ll recommend suitable equipment based on the survey, rather than asking you to choose on size or appearance alone.
Vaillant heat pumps
Explore a system designed to provide your home’s heating and hot water, with controls and installation tailored to your property.
Discuss my heat pump options →
Grant heat pumps
Another option for your move to low-carbon heating. We’ll explain the equipment, installation requirements and suitability for your home.
Find the right system for me →Images are illustrative. Exact models, capacity and availability are confirmed in your proposal.
Make an informed decision
Understand the cost.
Know what you’re comparing.
A useful quote explains both the installation and how the system is expected to perform.
Lower bills are not guaranteed. We’ll help you assess your home and compare realistic operating assumptions.
People you can put your trust in
A considered installation.
A team you can talk to.
We’ll guide you through the change from your current heating to a system designed for your home.
Professional assessment, specification and installation.
Help understanding eligibility and the application process.
Controls explained, with a technical support team you can contact.
Accredited, recognised and trusted
From first question to everyday comfort
Your move to a heat pump,
made straightforward.
Tell us about your home
Share your property details, current heating and what you want to achieve.
Survey and system design
We assess your home, discuss suitable equipment and check grant eligibility.
Agree your installation
Review your proposal and the work involved, then agree a schedule with our team.
Get comfortable with your system
We install and commission your heat pump, explain the controls and outline aftercare.
A few things you might be wondering
Your heat pump
questions, answered.
Want to talk through your own home?
Ask our team →Will a heat pump work in my home?
Many existing homes can use a heat pump, but the right answer starts with a survey. We assess heat loss, insulation, radiators, hot water demand and space for equipment before recommending a system.
Will I need new radiators?
Some existing radiators may be suitable; others may need upgrading to deliver enough heat at a lower water temperature. A room-by-room assessment will identify any changes and include them in your proposal.
Does it work in cold weather?
Heat pumps can extract heat from cold outdoor air. Your system must be sized for your home’s heating demand in colder conditions. Efficiency and output vary with outdoor temperature and the temperature needed by your heating system.
Will my energy bills go down?
That depends on the heating you replace, your electricity tariff, the design of the system and how you use it. We’ll explain the assumptions behind estimated running costs so you can compare your options; savings are not guaranteed.
How much funding could I receive?
The standard Boiler Upgrade Scheme grant for an eligible air-to-water heat pump is £7,500. Eligible homes using oil or LPG with no mains gas connection can receive £9,000 until March 2027. The scheme applies in England and Wales, and eligibility must be confirmed.
Where will the equipment go?
The outdoor unit needs suitable airflow, access and a location assessed for noise and planning requirements. You will usually also need space indoors for a hot water cylinder. We’ll discuss the layout during your survey.
How long does installation take?
Timing depends on the property and the work involved, including any changes to radiators, pipework and the hot water system. We’ll agree the installation schedule and explain any heating or hot water interruptions before work begins.
Can I combine a heat pump with solar panels?
Solar generation can supply some of the electricity your heat pump uses when generation and demand coincide. Winter heating demand is often highest when solar generation is lower, so your system still needs a suitable electricity supply.
What support is available afterwards?
We’ll show you how to use the controls and explain the recommended care and servicing for your equipment. If you need help afterwards, contact our technical support team.
Let’s find the right heating for your home.
Start with your property. Get clear advice and a tailored quote.