FAQs

The application process is simple and takes less than 60 seconds. The first step is to complete an application form or make an enquiry with a registered installer such as ourselves at Eco Providers. We will then assess your property, recommend the most suitable measures for you, and let you know what your options are. As well as conducting and energy assessment of your property, we also include a free ventilation and insulation assessment as part of the process.

After your initial assessment, one of our team will provide you with a personalised report which includes an estimate of the costs and benefits of the recommended measures. If you’re happy to proceed, we’ll then arrange for a surveyor to visit your property to carry out a more detailed assessment.

So what are you waiting for? Check eligibility for these generous grants in 30 seconds or less (no obligation and free assessment of options).

If you or a member of your household is in receipt of one of the following benefits;

• Income based Jobseekers Allowance (JSA)
• Income related Employment and Support Allowance
• Income Support
• Pension Credit (Guarantee Credit)
• Pension Credit (Savings Credit)
• Working Tax Credits
• Child Tax Credits
• Universal Credit
• Housing Benefit

If you don’t receive any of the above benefits but you have a household income below £31,000 per annum you may still be eligible via Flexible Eligibility. Flexible Eligibility allows Local Authorities to publish a ‘Statement of Intent’ detailing their criteria for low-income and vulnerable households to be eligible for the ECO Scheme. Fill in our application form to see if you qualify.

The ECO Scheme takes a ‘whole-house’ approach to improving the efficiency of the UK housing stock by ensuring that the fabric insulation of properties is brought up to the required standards alongside the installation of energy efficient heating systems.  Based on this our Energy Company partners will fund the following measures;

• Internal Wall Insulation
• Cavity Wall Insulation
• Room in Roof Insulation
• Loft Insulation
• Air Source Heat Pumps
• Gas Central Heating
• Heating Controls
• Solar PV

If you don’t receive any of the above benefits but you have a household income below £31,000 per annum you may still be eligible via Flexible Eligibility. Flexible Eligibility allows Local Authorities to publish a ‘Statement of Intent’ detailing their criteria for low-income and vulnerable households to be eligible for the ECO Scheme. Fill in our application form to see if you qualify.

The Energy Company Obligation (ECO) scheme is a government energy efficiency program designed to help reduce carbon emissions and tackle fuel poverty across the UK. Energy Suppliers are obligated to take part in the scheme to improve the ability of low-income, fuel poor and vulnerable households to heat their homes. The current phase of the scheme is set to run until March 2026 and targets properties with lowest EPC ratings requiring them to be improved by at least two EPC Bands to a minimum of a ‘D Rating’.

The ECO4 scheme is a great way to save money on your energy bills and make your home more comfortable and cheaper to heat. The scheme also offers additional benefits such as:

• Improving the value of your property
• Making your home more energy efficient and eco-friendly
• Reducing your carbon footprint
• Helping to protect the environment.

If eligible, the grants are very generous and can cover up to 100% of the costs of your energy efficiency improvements.

You can find out more about the ECO4 scheme and how it could benefit you by speaking to one of our friendly team members. We’re always happy to help!

Once we have established you are eligible for the scheme, we will be in touch to arrange a Retrofit Assessment on your property.  One of our in-house Assessors will visit your property to carry out a whole-house survey and establish which measures can be installed and funded via the ECO Scheme.  As part of the survey the Assessor will take pictures and measurements to ensure we recommend the correct improvements and those most beneficial to your property.  This allows our Retrofit Coordinator to generate the ‘Improvement Plan’ for your property and establishes what order the improvements are installed.  Our operations team will be in touch to book the installation dates and confirm how long each will take.  On completion of the work, we will submit the relevant compliance paperwork to our funders allowing you to sit back and enjoy the benefits and savings on your energy bills.